I like to think a bunch of us like a good "redemption arc" in works of fiction, but we also often see stuff like this IRL, so for the hell of it what are some examples you know of of this sort of thing happening to actual people, companies, or even media franchises.
One that sorta encompasses both a "company" and "media franchise" is Capcom, especially with Resident Evil. In the early part of this decade Capcom was starting to be seen as a company that lost its way with some poor business decisions (having DLC content actually on the discs of some games annoyed people who felt "if you're gonna put it on the damn disc just make them unlockable instead of DLC"), cancellations of various games (especially Mega Man related projects, despite MM being the company's mascot), and poorly received new entries in existing IPs like Resident Evil, Bionic Commando, and Lost Planet (DmC was a mixed bag as people generally felt the basic gameplay was fine but hated the story and characterization). However it seems in recent years most agree Capcom's really stepped up their game and is returning to their former glory, with new Mega Man related projects coming out and the latest mainline Mega Man being very well received and selling well, Monster Hunter is now bigger than ever thanks to how well loved World is, Devil May Cry is at last getting a long awaited proper fifth game that returns to the continuity fans love, and Resident Evil recovered from RE6 in a big way thanks to games like RE7 and the RE2 remake drawing more from the series' early years rather than continuing the more action oriented approach of 6.
Granted it's still not "perfect" as we have seen a few duds like Marvel vs Capcom Infinite getting backlash for the roster and "boring" visual style, Dead Rising's been put on ice after DR4 failed to win over critics and fans like Capcom hoped (and the studio who worked on the series since DR2 was shut down last year, with DR5 dying with them), and Street Fighter V got off to a rough start until DLC and patches finally brought it to a point where people feel "okay this is how it should have been from the start." But those aside it seems Capcom's had more hits than misses lately and are like the yin to Konami's yang.
Another good example is Nintendo. The Wii U years were rough for the company, poor marketing and a large gap in "must haves" didn't make too many people outside of some diehard fans buy the console early on, and once the system did get some releases some felt it was too late to really save it. Add to this the fact Satoru Iwata unfortunately passed away during this era in Nintendo's history and things were looking grim outside of the 3DS still holding strong (and even then that console got off to a rough start in 2011 due to the high price and not so stellar launch lineup, with the system only picking up steam once the price was lowered by $80 months later and big hits like Mario Kart 7, Ocarina of Time 3D, and Mario 3D Land hit the system).
The Switch comes out in early 2017 and despite some reports of some launch units having hardware defects the system still gets off to a really impressive start, and a nice stream of big name releases from Nintendo and third parties plus a strong indie line up helped the Switch manage to actually outsell the Wii U's entire lifetime sales within a span of a single year. While the loss of Iwata is still sad to this day it does look like the people who have taken over his position are helping to not only keep his legacy alive but also improve in areas Iwata never got the chance to address. One big example is Nintendo and YouTube, as during the Wii U era Nintendo was infamously stingy regarding YouTube videos making use of gameplay footage and/or music for non-review purposes (and even then the bots sometimes flagged reviews with content ID simply because bots can't tell what's fair use and what's not). While this was still in affect during the first year of the Switch life, in late 2018 Nintendo finally announced they were gonna loosen up significantly on YouTube and no longer content ID videos that fall into categories like lets plays and such, winning some much needed goodwill from people who like the Switch and its games but were too afraid to showcase them on YouTube out of worry of content IDs.
