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Uploaded by ThatOtherGuy80 Sep 01, 2015 at 01:03PM EDT

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deafmic Follow Honestly the fact that Crunchyroll intentionally removed all closed captioning options for their tv app should be f------ criminal. You can only get subtitles if you watch the subbed Japanese version. If you watch dubbed anime and you're Deaf or HOH, Crunchyroll intentionally removed all closed captioning support. There is no work around. deafmic Follow asharka · 2y There isn't any closed captioning on Crunchyroll. You can only get subtitles with Japanese language audio. To quote a staff member's post a while ago in the forums over there: "We are an entertainment service, not a language learning service". I'm not kidding when I say that this should be f------ illegal. the-final-sif Follow So, I did a bit of research, and from what I can tell this is actually illegal. Crunchyroll is a streaming service, and closed captions for all video content have been upheld as a requirement of the ADA. The courts determined this back in 2012 with Netflix, when they got sued by NAD and as a result had to add closed captioning for all their programs. It looks like if people would like to file a complaint about this lack of accessibility, they can do so with the FCC here: https://consumercomplaints.fcc.gov/hc/en-us/requests/new? ticket_form_id=36040 There's an option for "Lack of closed captioning over the internet", so you would want to select that and then explain the issue.
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